Receptionist

As our Receptionist/Front of House Assistant, youwill greet all visitors to COOMBES Head Office, providing exceptional customerservice and ensuring a professional and welcoming environment.

As our Receptionist/Front of House Assistant, you will:

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•        Welcome all visitors to COOMBES Head Office,providing exceptional customer service. Notify colleagues of visitor arrivalsand escort/direct to the right place.

•        Prepare refreshments for visitors and formeetings as required.

•        Ensure a professional and welcoming environment through general office upkeep (i.e. tidying, equipping, organising, plant care,etc.).

•        Promptly answer all incoming calls in a professional manner, dealing with queries where possible or transferring calls to the appropriate individual/team.

•        Monitor the Reception inbox, responding to orredirecting customer enquiries as appropriate, within a timely manner.

•        Ensure meeting rooms are prepared/set-up formeetings.

•        Coordinate the booking of meeting rooms.

•        Organise and coordinate diaries, as required.

•        Scan and photocopy documents as required.

•        Book accommodation, travel and other facilitiesas required by colleagues.

•        Process all incoming and outgoing post anddeliveries.

•        Ensure all offices are stocked with sufficient stationery and office consumables at all times.

•        Monitor and/or update various Excel trackers, asrequired.

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 To be successful as our Receptionist/Front of HouseAssistant, we would ideally like you to have the following:

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•        Experience in a similar position withcomprehensive knowledge of office procedures and practices

•        Excellent customer service skills and attentionto detail

•        Flexibility in your approach to work and willingto ‘muck-in’

•        IT literate with experience using email, MS Wordand Excel.

•        Excellent written and verbal communicationskills

•        Self-motivated and a team player

•        Confident and proactive in your approach

•        Presents a professional image with the qualities to act as a Coombes ambassador.

•        A good understanding and application of health, safety & environment practices.

•        Flexibility in your approach to work.

What else are we looking for?

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•        You will be confident working with various toolsand possess a good working knowledge of health and safety practices

•        You will take pride in your work, completingtasks to a high standard – self motivated with the ability to workindependently and as part of a team

•        A natural ability to build good workingrelationships with clients and colleagues

•        Methodical approach to problem-solving withexcellent attention to detail

What can you expect from us?

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•        Competitive basic salary (reviewed annually)

•        Annual bonus (based on company performance)

•        Company pension scheme

•        Training opportunities and support withpersonal/professional development

•        Employee Assistance Programme – to supportmental/physical health and provide legal/financial advice if required

•        Access to online GP service for you/your family24/7

•        Rewards& discounts for retail/leisure &more

•        Regular social events like our Summer Family Day& The COOMBESmas (Christmas) party

•        Length of service awards to celebratesignificant milestones

•        Opportunities to support COOMBES Social Valueobjectives (community volunteering/fundraising, etc.)

COOMBES UK area leading Arboricultural and Forestry Contractor, with over 20 years’ experience and expertise in theForestry sector. We have forged a strong industry reputation, and we believe wehave an unrivalled skill set and peerless knowledge of Forestry work at alllevels.

COOMBES playa key role within the Rail industry, providing awhole manner of off-track solutions, and minor civils works, in partnershipwith Network Rail and other major contractors.

Following recent, significant growth, we currently have someexciting projects underway in woodland management, timber harvesting, rail andcivils works across the UK. We have a strong record of achievement and arecommitted to meeting the growing demands for safe and efficient delivery.

A family-run SME, we believe in working collaboratively andoperating as one team. Our success is only achieved through the hard work,dedication and skill of our people. Operating with transparency and integrity in all that we do, we take responsibility for our actions, empowering and supporting each other to be the best, most authentic version of ourselves consistently.

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Our commitment to diversity and inclusion:

We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected.

We welcome applications from individuals from allbackgrounds and provide equal opportunities, whilst ensuring that all employeesand applicants are treated fairly and with respect.

Even if you don't meet all the qualifications or have allthe experience listed, we still  to apply. You may just be the idealcandidate for this role, or suitable for future vacancies. We are always keento speak with talented individuals with an interest in joining us here atCOOMBES and look forward to hearing from you soon.

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Agency Notice

We do not accept unsolicited CVs and will not be responsiblefor any fees relating to this. Please contact the Recruitment Team for further information.

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